Menu Breakdown

Designed for Everyone or No One

What is an appropriate scope for standardization?

The Seat that fit no one, in the 1950's the US Air force measured thousands of men to find the average dimensions to use for their cockpit design. The problem was that this seat fit no one, because every one of their solders had some divergence from their 'perfect average'.
In a perfect situation 1 design would work for everyone and you would only have to implement it once. But no one is going to be perfectly average.

So how do we find the balance of reasonable for our team to run, and customizable enough to actually fit the needs of the users?

Pivots

Originally this project was going to focus on UI in 'ICU Drug Rights'. Addressing risk for wrong drug dispensation and human failure.
But the nursing staff that I was working with highlighted challenges unique in obstetrics and Picosin. So this design focus shifted to their current needs.

Detailed Solution

Strategy

Understanding Needs: I started off by meeting with different specialties in healthcare to inquirer current problems in the industry. I met with, compliance lawyers, patient safety specialist and nurses active in the field.

Interviews: I used discovery interviews. When I focused in on a topic I switched to a Cognitive Task Analysis interview to breakdown a specific process.

Analysis: I combined my notes and coded common patterns and themes in recorded interviews

This model directly translates the psychological theory into a clinical tool. The patient's default state ('System 1') is their established, personal homeostasis, and the system operates here with minimal alerts, maintaining a steady course. However, during anticipated physiological irregularities like surgery or childbirth—the 'System 2' events—we know the patient will need different parameters.

The system is designed to proactively shift into this high-support mode, expanding the acceptable drug dose ranges to accommodate the patient's temporary but intense needs. Crucially, as the illustration shows, this isn't an error or an alarm; it's an intentional, guided variation. The goal is to actively support the patient through the event and then systematically guide them back to their personal baseline, making the return to 'System 1' the final, intended outcome of the 'System 2' intervention.

Prototype

Implementation

To aid in filling up 'need gaps' of historically neglected population groups. These epi-conditional rules will work as the system adapting to the environment.
In this example, a patient moving from pregnant, to delivering, to just had a baby. The need of the drug Pitocin moves from none, to just a little, to a lot, then back to none.
The epi-conditional rule will adjust the accepted dose range through each phase so nurses don't have to fight the program or override anything. The program just helps in the background and pops up an alarm if something actually alarming is occurring.

Bringing different modes to top of hierarchy

To aid in filling up 'need gaps' of historically neglected population groups. These epi-conditional rules will work as the system adapting to the environment.
In this example, a patient moving from pregnant, to delivering, to just had a baby. The need of the drug Pitocin moves from none, to just a little, to a lot, then back to none.
The epi-conditional rule will adjust the accepted dose range through each phase so nurses don't have to fight the program or override anything. The program just helps in the background and pops up an alarm if something actually alarming is occurring.